Complex financial operations, handled with clarity.
I’m Duniya Yahia, a financial services professional with 8+ years of experience across customer onboarding, loan documentation, investment operations, fraud investigations, credit support, and brokerage services.
Former Huntington Distribution Finance Customer Relationship Analyst with direct experience reviewing complex ownership structures, authority and formation documents, authorized signers, and customer data in Salesforce.
Structured thinking. Accurate execution. Forward movement.
Career experience
Built across the financial lifecycle.
From frontline banking to documentation, investigations, and investment operations, each role has strengthened my judgment, accuracy, and understanding of the customer journey.
2026—Present
UMB Bank
Investment Operations Specialist I
Milwaukee, WI
Review alternative investment and transfer agency requests for good order, validating documentation, approvals, and account data.
Research and resolve not-in-good-order exceptions with internal partners.
Support operational projects and train associates on procedures and quality standards.
2025—2026
U.S. Bank
Fraud Investigator
Brookfield, WI
Managed fraud investigations from alert review through final disposition using Actimize Case Manager and Guardian.
Drafted Suspicious Activity Report narratives in accordance with regulatory standards.
Evaluated risk independently and escalated complex matters when appropriate.
2024
Huntington Distribution Finance
Customer Relationship Analyst
Schaumburg, IL
Reviewed organizational structures, ownership information, and supporting documentation for KYC and loan requirements.
Prepared and reviewed loan documents for new, existing, layered, and complex customer entities.
Validated formation documents, authority documentation, authorized signers, and legal requirements.
Partnered with Sales Support, Credit, and Portfolio Management to resolve documentation and onboarding issues.
Maintained accurate customer and account information in Salesforce and internal systems.
Earlier banking and brokerage experience +
2022—2023
Financial Services Specialist
E*TRADE · Chicago, IL
Supported brokerage clients, trade execution, order entry, reconciliation, and accurate Salesforce records.
2021—2022
Universal Banker
Wisconsin Bank & Trust · Glendale, WI
Built customer relationships and partnered with lending teams to identify qualified opportunities.
